In-stock items are shipped within 5-7 business days.
If an item is out-of-stock, we will ship the in-stock portion of your order and notify you with an estimated shipping date for the remaining portion of your order. We may offer you a refund or credit for the out-of-stock, unshipped portion of your order.
- We ship using USPS. We will not ship UPS.
- Orders over $150 receive Free Ground Shipping.
- Shipping charges are calculated after discounts are applied.
Hawaii and Alaska: We love you! Shipping and handling fees are the same and all discounts apply; however, please note that shipping will take a few days longer to arrive.
International shipping is not offered at this time.
All orders placed online or over the phone have a small handling fee incorporated into the shipping cost. This fee covers some of the cost for packing boxes/material, shipping labels and labor to prepare your shipment.
We take reasonable effort to prevent damage during shipment; however, we are not responsible for damage incurred in the possession of the shipping company. Should damage occur, contact us and the shipping agent immediately.
To investigate a Damage Claim, you will need photos of the damaged items, shipping containers and shipping labels as you received them, as soon as possible. It is important that you:
- Clearly note all damage on the delivery receipt before you sign.
- Get and keep a copy of the delivery receipt.
- Contact us and the shipping agent within 1 business day.
- Be sure to keep all packing material for inspection.
- Take pictures of all packaging and items, damaged and undamaged.
Did we forget to ship an item or sent a wrong item to you? Doh! We feel deeply embarrassed and apologize profusely! Please take a photo of what you received and contact us immediately to allow us to make things right.